BISON STRENGTH EQUIPMENT ONLINE STORE TERMS AND CONDITIONS
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOUR PURCHASES.
The following terms and conditions govern your use of this Site and the purchase of products by you through this Site. By using this Site, placing an order with us, you are indicating your acceptance of the following terms and conditions (the "Terms and Conditions"). The Terms and Conditions shall supplement any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us. We reserve the right to make changes to this Site and these Terms and Conditions at any time.
Payment shall be made by a credit card, or via PayPal Express Checkout, or via Google Checkout. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of the order or our offer to sell. We reserve the right, without prior notification, to accept or decline your order or limit the order quantity for any reason. For credit card payments, such payment is subject to the approval of the financial institution issuing the credit card and we shall not be liable in any way if such financial institution refuses to accept or honor the credit card for any reason. We may require, at our option, that any order placed over certain dollar amounts receive our pre-approval. We also may require additional verification or information before accepting any order.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.
Bison Strength Equipment uses USPS for all of its shipping within the United States. Bison Strength Equipment is not responsible for any shipping problems and shall not be held liable for any "reasonable" delay beyond our advertised delivery time-frames.
The on-time delivery guarantee does not apply to shipments that are delayed due to causes beyond USPS's control, including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment, delays caused by the consignee, acts of God, public authorities acting with actual or apparent authority on the premises, acts or omissions of Customs or similar authorities, riots, circumstances arising before, during, or after a strike or other labour disputes, civil commotions, disruptions in the air or ground transportation network (such as weather phenomena), and natural disasters. For more information on the shipping Limits and Restrictions visit the USPS website www.usps.com.
Please feel free to order the product while it is indicated as "Back Ordered", but keep in mind that we will not deliver within typical shipping time-frames, nor can we set expectations of delivery time-frames, at time of order.
Payment of all items purchased via this store is credit card, PayPal or Google Checkout only. Credit cards accepted only the ones indicated at the checkout page. Currently, Canadian customers may only make purchases using PayPal Express Checkout and Google Checkout.
Total Satisfaction Period
Customers may return Bison-1 exercisers within 30 days of receiving the item(s) for any reason – no questions asked, for a full refund minus the shipping fee. Customer must pay for return shipping. The return will only be accepted if the item is shipped back in the original retail packaging with all the literature inside.
For any additional information or inquiries about returns please email info@bisonstrength.com or call us at 1-877-500-BISON.
All Bison Strength Equipment Bison-1 forearm strength training equipment are supplied with a limited 18 month (1.5 years) Standard Warranty which covers material and workmanship defects. These warranties do not cover the following:
- Parts requiring replacement due to improper installation, misuse, poor site conditions, etc.
- Damage by lightning, fire, or other forces of nature – “Act of God”
- Physical damage to the external & internal parts.
- Products that have been altered, or defaced.
- Water damage for units that were not sealed or mounted according to user manual.
- Usage other than in accordance with instructions and the normal intended use.
Do not return any products until you receive a Return Material Authorization (RMA) number from our Customer Service. Products received without a valid RMA number will be rejected and returned to sender.
Warranty Repairs
All returns must have a valid RMA number written clearly on the outside of the box. Without an RMA number the shipment will be refused. For customers located in United States and Canada, customer pays all shipping charges incurred to ship the product to Bison Strength Equipment. Bison Strength Equipment pays shipping charges to return the product to the original purchaser. For all other countries, the original purchaser shall pay all shipping, broker fees, duties and taxes incurred in shipping products to and from Bison Strength Equipment. Provided the goods have not been modified or repair attempted by someone other than Bison Strength Equipment, at the option of Bison Strength Equipment, products may be returned either as repaired or replaced.
Only the Lifetime Warranty is covered by Bison Strength Equipment; the regular warranty coverage will be provided by Proform Fitness.
Refurbishing Fees
Any product returned that requires refurbishing, is damaged due to inadequate or improper packaging protection, or that has not been returned without original packing materials will be subject to a refurbishing fee determined at the time of return by the Customer Service Dept.
Out-of-Warranty Service
Out-of-warranty repairs require minimum charges for test and repair services. Additional charges may be imposed for extensive repairs. All shipping charges will be the responsibility of the customer. The repaired unit will have a 90-day warranty from date of return. Please contact our Customer Service for further details on Out-of-Warranty Service.
Bison Strength Equipment Return Material Authorization (RMA) Process
- Contact our Customer Service Dept. via e-mail or telephone. Provide product information and detailed description of problem. The following information is required:
- Company/Contact Info
- Date of Purchase
- Detailed Description of Problem
- We will review and document the problem. If an RMA is necessary, we will E-mail an "RMA Pre-Authorization" form to the you, which contains all pertinent information about the product, warranty coverage, and the description of the problem.
- Please review the pre-authorization form for accuracy, and then reply back to the e-mail with the pre-authorization form confirming the accuracy. If any change is needed, reply with the change.
- Bison Strength Equipment will E-mail your RMA number and shipping instructions.
- Returned products must be shipped in original packaging with the RMA number clearly written on the outside of the box.
- The returned unit will be tested and repaired to conform to current standard factory criteria.
- You will be contacted if repair charges are required for units within the warranty period, or for non-warranty units requiring extensive repairs.
Shipping and Damage Claims
All shipping damage claims are the responsibility of the purchaser. Inspect each shipment upon delivery and IMMEDIATELY report all damage, to the carrier. There may be time limits and inspections may be required.
THE ABOVE WARRANTY IS THE ONLY LIMITED PRODUCT WARRANTY AUTHORIZED BY BISON STRENGTH EQUIPMENT FOR BISON-1. BISON STRENGTH EQUIPMENT RESERVES THE RIGHT TO CANCEL WARRANTY ON PARTICULAR EXERCISERS, IF ANY KIND OF FRAUDULENT ACTIVITY IS SUSPECTED. THIS LIMITED WARRANTY ONLY COVERS THE DAMAGE TO THE PARTS OF THE EXERCISER THAT MAKE IT UNUSABLE FOR ITS MAIN PURPOSE; COSMETIC AND OTHER OUTTER SURFACE DAMAGE, NOT PREVENTING THE EQUIPMENT FROM PROPER OPERATION DOES NOT QUALIFY FOR THE COVERAGE. ALL WARRANTY RELATED QUESTIONS MUST BE SUBMITTED TO OUR CUSTOMER SERVICE VIA E-MAIL.
Bison Strength Equipment Lifetime Limited Warranty
If the Bison-1 purchase did not include the Lifetime Limited Warranty, but you wish to purchase it upon the unit’s arrival, you may contact our Customer Service within seven days of receiving the product and submit a separate purchase order for the Lifetime Limited Warranty.
The Lifetime Limited Warranty can only be purchased at the time of the equipment purchase, or within seven days of its arrival.
The coverage terms for the Lifetime Limited Warranty are the same as for the Standard Limited Warranty described above.
Upon the purchase of the Lifetime Limited Warranty you will receive the Bison Strength Equipment Lifetime Limited Warranty Certificate. The Certificate number must be used for RMA Number Request.
Please contact our Customer Service for more details on the Bison-1 Lifetime Limited Warranty Coverage.
Coupon codes acquired on E-bay or via the Friend Referral program cannot be used with any other offer or during the sale period.
All promotional offers and coupons can only be redeemed on this site during the checkout or by contacting our Customer Service. We understand that you may get a bad taste in your mouth, if you bought your equipment from us right before we started any type of promotion that you are eligible for, therefore, we are willing to meet you half-way and give a refund for the amount of the promotional discount to customers that purchased their units within the week prior to the beginning of promotional period. To get the refund simply send an e-mail to our customer service with the details: info@bisonstrength.com.
Tip: Sign up for our Bison Newsletters, Announcements, or join our Facebook, YouTube, or LinkedIn pages to get notifications about the upcoming promotions ahead of time!
Applicable tax is determined during the checkout and depends on the customer state.
If you have any comments or questions, please do not hesitate to contact us via telephone at 1-877-500-BISON or e-mail info@bisonstrength.com
IF YOU DO NOT AGREE TO THESE WEBSITE TERMS AND CONDITIONS, THEN YOU MAY NOT USE THIS SITE.
Permission to make and internally use copies of the text, graphics, images, video and audio files and other information ("Content") from this site is granted subject to the following:
- Any copies shall be used only for your internal, non-commercial use;
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Without the express prior written authorization of Verizon Wireless, you may not:
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The Content may contain other proprietary notices or describe products, services, processes or technologies owned by Bison Strength Equipment or third parties. Except for the foregoing limited license to make and internally use copies of the Content, nothing contained herein shall be construed as granting to the user a license under any copyright, trademark, patent or other intellectual property right of Bison Strength Equipment’ or any third party.
Bison Strength EquipmentLC reserves the right to take appropriate legal action in case of violation of any of these terms.
You may link to our site, subject to the following guidelines:
- Bison Strength Equipment link must not appear connected to any other logos and graphics.
- The Bison Strength Equipment link must not be used in any way that implies an endorsement by Bison Strength Equipment of any third party or their product or service.
- You may only use a text hyperlink, and no use of the Bison Strength Equipment logo or Bison Strength Equipment artwork or graphics is permitted.
- Bison Strength Equipment name must not be associated with unfair, deceptive or libelous advertising or commentary or used in any way that will tend to injure or compromise our professional reputation and corporate identity and policies.
- Your text hyperlink must include the following company name: Bison Strength Equipment. No stylization is permitted.
We welcome your comments about our site, the product or services by e-mailing info@bisonstrength.com (“Comments”). However, we ask you limit your Comments to your experiences with our site, products and services. Please do not to send us any unsolicited creative ideas, suggestions, or materials, including but not limited to creative artwork, samples, feedback, data, answers, questions, comments, suggestions, plans, ideas for new products, promotions, product names, advertising campaigns, technologies or processes ("Ideas"). The Comments and Ideas that you may submit shall in no way prevent the purchase, manufacture or use of similar products, services, plans and ideas by Bison Strength Equipment for any purpose whatever. Please understand that Bison Strength Equipment makes no assurances that your Comments and Ideas will be treated as confidential or proprietary. Please also understand that Bison Strength Equipment shall be free to copy, use, modify, disclose and distribute of your Comments and Ideas without restriction for any purposes whatsoever, commercial or otherwise, without compensation to you.
All information posted on the site is subject to change without notice. In addition, these terms and conditions may be changed at any time without prior notice. We will make such changes by posting them on the site. You should check the site for such changes frequently. Your continued access of the site after such changes conclusively demonstrates your acceptance of those changes.
The video Bison-1 Workouts DVD is not shipped initially with the purchase, unless requested. This is an initiative that goes along with the paper reduction act and serves as the means to conserve the unnecessary use of media, as the videos are also available online. To get the DVD with the unit, simply put in the request with the purchase at the checkout or contact our Customer Service department after placing the order within the next 24 hours.
You agree to indemnify, defend and hold harmless Bison Strength Equipment , its employees, directors, officers, agents, business partners, affiliates, contractors, distribution partners and representatives from and against any and all third party claims, demands, liabilities, costs or expenses, including attorney's fees and costs, arising from, or related to, any breach by you of any of these terms and conditions or applicable law.
Except for trademark and copyright matters governed by the federal laws of the United States, the foregoing provisions shall be governed by and construed in accordance with the substantive laws of the State of Idaho , without regard to the principles of conflict of law thereof.
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